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How to Cancel HBO Max (Max) Before You're Charged, Trial or Not

Last verified: October 22, 2026, against HBO Max Help, Hulu Help, Amazon Customer Service, Apple Support and Google Play Help.

Quick answer

  • Usually no free trial. HBO Max Help says: "Most HBO Max subscription providers do not offer a free trial to new subscribers. If a subscription plan or promotional offer includes a free trial, you'll see mention of the free trial when you sign up." (HBO Max Help: Free trial Q&A)
  • To cancel (billed by HBO Max/WarnerMedia): go to HBOMax.com/subscription → Cancel Your Subscription → confirm and note your expiration date. (HBO Max Help: How do I cancel HBO Max?)
  • Deadline: cancel "at least 24 hours before your next billing date." (HBO Max Help: WarnerMedia-billed subscriptions)
  • If you did get a trial: "you need to cancel your subscription before your free trial ends. If you cancel early, you can continue streaming until your trial ends." (HBO Max Help)

Is there an HBO Max free trial right now?

Not on HBOMax.com as standard. HBO Max says a trial only exists if "a subscription plan or promotional offer includes" one, and that eligibility and "the trial length" are shown "when you sign up." (HBO Max Help) Places where a trial or promo may appear:

  • Prime Video Channels: HBO Max is sold as a Prime Video channel. On October 22, 2026, the Prime Video HBO Max page showed "Subscribe to HBO Max from $10.99/month." We couldn't confirm a free trial there today. Check the sign-up screen. (Prime Video: HBO Max channel)
  • Hulu's HBO Max add-on: Hulu sells HBO Max as an add-on. Hulu's free trials page lists only the Hulu + Live TV plan and says trial lengths for "select add-ons" vary. (Hulu Help: Free trials, Hulu Help: HBO Max Add-on)
  • Bundles and carrier perks: the Disney+, Hulu, HBO Max Bundle, and perks such as the Verizon Netflix & HBO Max perk, bill through that partner.

Charged right after starting a "free trial"? HBO Max lists three reasons: the offer didn't include a trial, you weren't eligible (some offers are "only available to new subscribers"), or it's a temporary authorization hold, which "should be removed within 7-10 days." (HBO Max Help)

What HBO Max costs now (US)

Plan Monthly Yearly
Basic with Ads $10.99 $109.99
Standard $18.49 $184.99
Premium $22.99 $229.99

Source: HBO Max Help: Plans and prices. Prices don't include taxes. Live sports are included with Standard and Premium.

Through Hulu, the HBO Max add-on costs $10.99/month (Basic With Ads) or $18.49/month (Standard). The Disney+, Hulu, HBO Max Bundle costs $21.99/month with ads or $34.99/month without ads. (Hulu Help: Plans and prices)

Step 1: Find who bills you

HBO Max says cancellation "steps vary depending on who bills you." To check: - Web: go to HBOMax.com/subscription and sign in. - Phone, tablet or computer: in HBO Max, choose your profile → Subscription. - TV: in HBO Max, choose the Settings icon → Subscription.

Your billing provider is shown at the "top of screen." Only Adult profiles can manage subscriptions. (HBO Max Help)

How to cancel on the web (billed by HBO Max)

  1. Go to HBOMax.com/subscription on a phone or tablet. On a computer, go to HBOMax.com → your profile → Subscription.
  2. Choose Cancel Your Subscription. (No cancel option? You're billed by someone else. See below.)
  3. Confirm and note your expiration date.

You'll get a confirmation email and "can continue streaming until your subscription expires at the end of your billing period." To undo it, go back to Subscription and choose Resume Your Subscription. Cancelling your base plan also cancels add-ons. (HBO Max Help)

How to cancel on iPhone or iPad (billed by Apple)

Settings → your name → Subscriptions → HBO Max → Cancel Subscription. Make sure you're signed in with the Apple Account you subscribed with. (HBO Max Help) Apple says to cancel a trial "at least 24 hours before the trial ends." (Apple Support)

How to cancel on Android (billed by Google Play)

Open the Play Store app → your profile icon → Payments & subscriptions → Subscriptions → HBO Max → Cancel subscription. (HBO Max Help) Uninstalling the app doesn't cancel the subscription. (Google Play Help)

On a TV: Roku, Fire TV, Samsung

  • Roku: go to my.roku.com/subscriptions → find HBO Max under Active Subscriptions → Manage subscription → Turn off auto-renew and confirm.
  • Amazon Appstore (Fire TV): go to Amazon.com/appstoresubscriptions → find HBO Max under Your Subscriptions → turn off auto-renewal.
  • Samsung TV: go to samsungcheckout.com → Purchase History → Subscriptions → HBO Max → Unsubscribe.

(HBO Max Help: How do I cancel HBO Max?)

Prime Video Channels, Hulu, YouTube and bundles

  • Prime Video Channels: go to Manage Your Prime Video Channels → find HBO Max under Your Channels → Cancel Channel and confirm. (HBO Max Help) Amazon's own steps: Manage Your Subscriptions → Subscriptions → find the add-on → Unsubscribe and confirm. You can reverse the cancellation until the end date. (Amazon: Cancel a Prime Video add-on)
  • Hulu add-on: hulu.com/account → Your Subscription → Manage Add-ons → toggle HBO Max's checkmark to an X → Review Changes. (HBO Max Help, Hulu Help)
  • YouTube TV: tv.youtube.com → your profile → Settings → Membership → next to HBO Max, Cancel. YouTube Primetime Channels: youtube.com/paid_memberships → HBO Max → Deactivate.
  • Verizon myPlan perk: My Verizon app → Account → Plans → Add or remove perks. Verizon +play: verizon.com/home/myverizon → +play → Manage.

(HBO Max Help) - Disney+, Hulu, HBO Max Bundle: cancel with whoever bills it. Billed by HBO Max: your HBO Max account page. Billed by Hulu: your Hulu Account page. Billed by Disney+: your Disney+ account page. (Hulu Help: HBO Max-billed accounts, Hulu Help: Disney-billed accounts)

Already charged? Refund tips

  • Billed by HBO Max (WarnerMedia Direct): "There is a no refund policy for subscriptions billed through HBO Max. If there's an unexpected charge or you have any billing concerns, please contact us for help." (HBO Max Help: Can I get a refund?) Exception: if you cancel with time left on the Extra Member Add-On, "you'll get a prorated refund for the remaining days on your add-on."
  • Billed by Amazon (Prime Video Channels): Amazon may offer a self-service refund when you unsubscribe. If you accept it, "your cancellation will immediately take effect." If you weren't offered one, contact Amazon customer service. (Amazon)
  • Billed by Apple: go to reportaproblem.apple.com → "I'd like to" → "Request a refund." Expect an update in 24 to 48 hours. (Apple Support)
  • Google Play, Roku or other providers: their own refund policies apply. (HBO Max Help)
  • Charge higher than expected? HBO Max says "your promotional or discounted period may have ended and you were charged the standard subscription rate." Taxes are also added based on your ZIP code.

FAQ

Does HBO Max (Max) have a free trial in 2026? Usually not. HBO Max Help says most of its subscription providers don't offer a free trial to new subscribers. If a plan or promo includes one, it's shown at sign-up.

How do I cancel HBO Max? If HBO Max bills you, go to HBOMax.com/subscription, choose Cancel Your Subscription and confirm. If Apple, Google, Amazon, Roku, Hulu or another provider bills you, cancel with them.

When should I cancel HBO Max to avoid the next charge? HBO Max says to cancel at least 24 hours before your next billing date. If you're on a free trial, cancel before the trial ends.

Do I keep HBO Max after I cancel? Yes. You can keep streaming until your subscription or trial expires at the end of the billing period.

Can I get a refund from HBO Max? HBO Max has a no-refund policy for subscriptions it bills directly, though you can contact it about unexpected charges. Refunds for Apple, Google, Amazon or Roku billing follow those companies' policies.

How do I cancel HBO Max on Prime Video or Hulu? On Prime Video, cancel HBO Max from Manage Your Prime Video Channels (or Amazon's Manage Your Subscriptions). On Hulu, go to your Account page, choose Manage Add-ons, switch HBO Max off and select Review Changes.

Does deleting the HBO Max app cancel my subscription? No. HBO Max says deleting the app does not cancel your subscription.

Never pay for a forgotten trial or promo

Trials, first-month promos and bundle deals all roll into full-price billing unless you act. TrialGuard makes sure you don't miss the date. Forward the HBO Max, Prime Video or Hulu sign-up email to add@trialguard.app and get an email 2 days before you're charged. It's free for up to 3 active trials. TrialGuard Plus ($29/year or $3.99/month) adds unlimited trials and reminders on the days you choose (default 7, 3, 2 and 1 days before; add the day of if you like). TrialGuard reminds you; you still cancel with the service yourself.

Forward your trial email to

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Sources (all checked October 22, 2026)